We follow a signature process to design, develop, and construct every project. Before swinging a hammer, we'll sort out every aspect of your proposed project, working with you to create detailed plans and a clear budget. Our meticulous planning and collaborative teamwork set us apart from other firms, and positions us to do our very best work for you.
Our process starts with an in-home consultation. We come to you with experts in design and construction for up to 2 hours, so we can see how you want to live. We work together with our clients as a team,
and the collaboration starts from the very beginning.
At this visit we will:
1) Get to know you. We ask about your remodeling goals, how you want to use your space, and share our best insights and ideas.
2) Share a rough budget, and discuss the cost verses value of proposed options.
3) Explain how we work and the next steps to get started.
By the end of the consultation, you will understand what's possible for your space and be inspired to get started.
Moving forward, we agree on a development fee specific to your project and begin a contract we call Start Smart, because we believe putting design first is smart. For this fee, our designer will work with you to develop a complete project plan including:
Drawings & 3D renderings to help you envision the new space.
A visual & descriptive scope-of-work that calls out the deliverables at each step.
Fun and informative guided shopping trips to make selections. Or, if you prefer, we can bring samples to you.
All of those ideas you've collected from HGTV, HOUZZ, and Pinterest? Share them with us. We can help you bring your vision to life. We don’t stop designing until you light up with excitement!
Efficient communication starts from day one. Basecamp is our preferred online communication tool and mobile app. It helps us capture ideas, solicit feedback, document selection approvals, and schedule around your busy life.
We walk our team and trade partners* through your project, contributing their expertise for creative solutions and ways to "value manage" the project.
By the end of the Start Smart, every important detail is incorporated into the project plans and budget, helping us contain costs and stay on schedule during construction.
* We refer to our sub-contractors as trade partners because they want the same outcome - a satisfied client - and they go above and beyond to offer solutions.
Once the Start Smart process is complete, and you’ve approved the design, plans, budget, and finishes, we’ll ask you to sign a contract with a clear payment schedule.
The work kicks off with a Launch Meeting where the project Designer and Site Manager plan the logistics of how we will work in and around your home.
We manage every aspect of the construction work. Great communications must accompany quality workmanship, and we provide both. Regular updates through Basecamp keep everyone informed, while you go about your life.
We pride ourselves on better-than-average jobsite organization, dust containment and minimal disruptions. We welcome and
solicit feedback along the way. If there is anything we can do to make the experience better, we want to know.
After the project is completed, we stand behind our workmanship with a 10-year warranty. We remain the point of contact for manufacturer warranties (e.g. fixtures and appliances) to make sure any issues are addressed in a timely and appropriate manner. We continue to earn your trust.
"I cannot recommend this company highly enough. Her team have one thing in mind: respond quickly to any details that need attention and do whatever is necessary to keep the client satisfied, they get a 10+ on everything." - chazdshel, Houzz review